Fulfillment Policy

At Solve For All Inc., we strive to deliver high-quality, reliable services on a subscription basis. This Fulfillment Policy outlines how we handle billing, refunds, and cancellations to ensure a transparent and smooth experience for all customers.

1. Service Fulfillment

All services provided by Solve For All Inc. are delivered on a monthly subscription basis and are billed in advance. Once payment is successfully processed, service access is immediately provisioned for the corresponding billing period.

A confirmation email is sent upon receipt of payment. In cases where confirmation is not received within 24 hours, customers are encouraged to contact support to verify successful processing

2. Billing Terms:

- Billing for services begins on the date of purchase and recurs automatically on the same date each month (e.g., a subscription started on the 12th will renew on the 12th of each subsequent month).

- Charges are processed in advance of each service period using the payment method provided at the time of subscription.

- It is the responsibility of the account holder to ensure that payment details remain accurate and up to date.

- In the event of a failed or declined payment, access to services may be suspended until the billing issue is resolved.

- Subscriptions remain active and continue to renew unless a cancellation request is submitted in accordance with the cancellation policy.

3. Refund Policy

Refunds are available exclusively in the event of a verified billing error, including but not limited to:

- Duplicate charges for the same billing period

- Incorrect billing amounts due to technical issues

- Unintended subscription renewals caused by system malfunction

Claims related to billing errors must be submitted to customer support within 7 calendar days of the original charge. Once validated, eligible refunds will be issued to the original payment method.

Refunds are not provided for:

- Changes in preference or dissatisfaction with the service

- Unused service time during an active subscription period

- Cancellations initiated after a new billing cycle has commenced

4. Cancellation Policy

Subscription cancellations may be requested at any time by contacting the support team. Upon receipt of a cancellation request:

- The subscription remains active until the end of the current billing cycle

- No further charges will be applied after the cycle ends

- Access to the service will end when the current period expires

- Mid-cycle cancellations do not qualify for prorated refunds

To ensure that no additional charges are incurred, cancellations should be submitted before the start of the next billing period.

5. Contact & Support

For assistance with billing, cancellations, or refund-related inquiries, the support team may be contacted using the information below:

📧 Email: [email protected]

📞 Phone: (804) 681-7004

All inquiries will be reviewed and addressed as quickly as possible, typically within 1–2 business days.